About Us
We believe homeowners deserve honest, straightforward answers about their plumbing problems — without the pressure to buy something or hire someone.
Our Story
It started with a frustrating experience that many homeowners know too well: a simple question — "Do I need a plumber for this, or can I fix it myself?" — that nobody could answer without trying to sell something.
Google results were either too vague ("it depends") or too technical. YouTube videos assumed you already knew what the problem was. And calling a plumber for advice? That usually meant paying for a service call just to hear "yep, you could have done that yourself."
We built Do I Need A Pro to be the helpful neighbor who happens to know a lot about plumbing. Someone who'll give you a straight answer, walk you through the DIY fix if it's doable, and tell you when it's genuinely time to call in the professionals.
No upsells. No hidden fees. Just honest advice powered by AI that's been trained on real plumbing knowledge.
What We Stand For
Honesty First
We'll tell you the truth, even if it means losing a potential lead. If it's a DIY fix, we'll say so.
Empowerment
We want you to feel confident about your home. Knowledge is power, and we're here to share it.
Respect for Pros
Great plumbers are invaluable. We help them focus on jobs that actually need their expertise.
Built by Smart Website Management
Do I Need A Pro is a product of Smart Website Management, a Toronto-based company focused on creating practical digital tools for homeowners and service businesses.
We're a small team with a big belief: technology should make life simpler, not more complicated. That's why we build tools that solve real problems with straightforward solutions.
Got feedback or ideas? We'd love to hear from you at hello@doineedapro.info
Ready to Ask Your Question?
Whether it's a dripping faucet or a mysterious puddle, we're here to help.
Get Started